Privacy Policy & PDPA Compliance

Welcome to Baan and Belong. Your privacy is a cornerstone of our professional relationship, and we are committed to protecting your personal information in accordance with the Personal Data Protection Act (PDPA) of the Kingdom of Thailand . This policy explains how we collect, use, and safeguard your data to ensure a secure "life shift" as you relocate.

1. Our Commitment to Your Data

At Baan and Belong, we implement stringent data protection principles to prevent unauthorized access and ensure your information remains private . We handle highly sensitive documents—ranging from financial assets to family records—with the highest level of discretion and professional security.

2. Information We Collect

To facilitate our one-stop relocation services, we may collect several types of personal data:

  • Identity Data: Full name, nationality, and passport biodata, which are essential for visa management and property registration.

  • Contact Information: Email address, phone number, and residential address for ongoing communication.

  • Financial Data: Bank statements, proof of income, and investment records required to verify eligibility for the LTR, DTV, and Retirement visas.

  • Health Information: Medical certificates or insurance records required for healthcare navigation and specific mandatory visa requirements.

  • Family Details: Information regarding spouses and dependents necessary for Tier 1 international school placements and family-based visa categories.

3. Purpose of Processing

We process your personal data exclusively for the following professional purposes:

  • Visa Fulfillment: Managing applications and compliance for the Destination Thailand Visa (DTV), Long-Term Resident (LTR) visa, and Thailand Privilege memberships.

  • Real Estate Representation: Acting as your neutral representative during property searches, contract reviews, and legal title transfers at the Land Department.

  • Lifestyle Integration: Assisting with the administrative hurdles of a "soft landing," such as opening Thai bank accounts and setting up digital infrastructure.

  • Legal Compliance: Ensuring your transition remains waterproof under current Thai tax reforms and immigration laws.

4. Your Rights Under the PDPA

Under Thai law, you possess specific rights regarding the personal information we hold:

  • Right to Access: You may request a copy of the personal data we have collected about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.

  • Right to Withdraw Consent: You may withdraw your consent for data processing at any time, subject to legal or contractual obligations.

  • Right to Deletion: You may request the deletion of your data when it is no longer necessary for the purposes for which it was originally collected.

5. Cookie Policy

Our website utilizes cookies to enhance your user experience and analyze traffic patterns. You may manage your preferences at any time:

  • Strictly Necessary Cookies: Essential for basic site functions, such as secure logins and form submissions.

  • Functional Cookies: Enable personalized features, such as remembering your language or region preferences.

  • Performance & Analytics Cookies: Help us monitor site performance and user behavior to improve our relocation resources.

  • Targeting Cookies: Used to deliver relevant content and measure the effectiveness of our informational campaigns.

6. Data Security

We utilize secure, encrypted platforms for the transfer and storage of all sensitive documents . Our internal team is trained in PDPA compliance to ensure that your sensitive legal and financial information is processed under strict security mandates .

7. Contact Our Data Protection Officer

If you have any questions regarding this policy or wish to exercise your rights, please contact us:

Baan and Belong (Lumiaura Co., Ltd.) 2823/3 Charoen Krung Rd., Kwaeng Bang Kho Laem, Khet Bang Kho Laem, Bangkok 10120

Email: service@baanandbelong.com‍ ‍Phone: (+66)81 989 4562

Baan and Belong: Your Professional Gateway to a New Life in Thailand.

S. Saruda

Founder and CEO
Baan and Belong
Lumiaura Co., Ltd.